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Construction CRM enables construction companies to proactively manage customer relationships, track project details, and streamline operations.
It uses automation, data analytics, and AI to enhance client management and boost operational efficiency.
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Its dedicated sales pipeline automation, mobile app, and customizable features make it a suitable CRM for construction.
Pipedrive Features
Pipedrive Pros
User-friendly with a modern interface.
Ideal for construction companies who seek a CRM focused on marketing and sales management.
Suitable for small businesses and enterprises due to gradual pricing plans.
Pipedrive marketplace and API access provide a mature ecosystem to enhance CRM for contractors use cases.
Limited integrations with other construction tools.
User-based pricing can get expensive for large teams.
Comprehensive and mature integration options by the Salesforce ecosystem.
Good customization options using low/no-code tools to custom design workflows and permissions.
Salesforce Customer 360 Cons
Has a learning curve, but Salesforce provides adequate learning resources.
Expensive or small businesses or startups.
By hiring Salesforce professionals, you may need to invest in customizing the CRM for contractors use cases.
Salesforce Customer 360 Pricing
get in touch with the sales team for pricing information.
This ranges from pre-construction to project handover from owners to subcontractors.
The software can be equipped with 500+ integrations and community support.
Good customer support and adequate learning resources for DIY troubleshooting.
Procore Cons
Involves a steep learning curve and requires training employees for software adoption.
Users report frequent updates, and changes in user interface tend to hinder software usage.
CRMs features focus on streamlining communication and bringing visibility to on-ground operations using AI and automation.
It also helps unify conversations across communication channels like inboxes, text messages, calls, and more.
Salesmate Cons
Users report glitches in the Salesmate mobile app.
Salesmate Pricing
Salesmate CRM offers a 15-day free trial without requiring credit card information.
Annual billing can save you 20%.
Construction professionals benefit from having CRM capabilities available across every stage of the construction project.
It effectively centralizes customer data to capture information about their expectations.
It includes dedicated features for material management, which helps track inventory in real-time and maintain vendor relationships.
This helps users navigate the softwares initial learning curve.
Users report active product update releases.
Offers geofencing and location tracking to help share real-time location-related updates with customers.
This CRM for contractors is highly customizable and provides a mobile app for on-the-go operations.
Provides detailed reporting capabilities.
JobNimbus Cons
Third-party integrations are limited.
However, they include roofing industry-specific software like Roof Hub, Roofle, ABC Supply, and more.
Users report a glitchy mobile app.
JobNimbus Pricing
JobNimbus provides a 14-day free trial for their paid plans without requiring credit card information.
For pricing, contact its sales team.
Good and responsive customer support.
Software is beginner-friendly and easy to learn.
Comprehensive lead-tracking features like lead status, multi-channel tracking, bid calendar, and more.
Users report software and mobile app glitches.
Reporting functionalities are not up to the mark, as reported by several users.
It helps by unifying your project data for better visibility and decision-making for roofing contractors.
Offers good and responsive customer service.
Provides insightful dashboards for sales representatives.
AccuLynx Cons
Lacks data aggregation features across marketing channels.
Automation features are limited to notifications and emails.
Houzz Pro
Best for Residential Contractors and Designers.
Houzz Pro offers the best CRM for contractors in the residential home builders niche.
Their centralized platform improves your response time with clients in the office and on the go.
Its features focus on client retention by streamlining client management across capturing leads to project execution and completion.
This includes key features like video meetings, automated follow-ups, and a built-in Gmail extension.
These enable construction professionals to improve customer satisfaction by being proactive with their interactions.
Provides templates for website building, emailing, invoices, etc.
Houzz Pro Cons
Users report difficult navigation and a non-intuitive user interface.
Expensive for small roofing businesses.
Houzz Pro Pricing
Houzz Pro offers a 30-day free trial for any of their paid plans.
This includes dedicated customer relationship management tools to handle clients at every stage of the project lifecycle.
Jobber Features
Jobber Pros
Offers great onboarding and customer support.
Users report increased speed of quotation, invoicing, or client communication due to effective mobile apps.
Offers easy management of clients and payment.
Jobber Cons
Users report data sync issues with available integrations.
Mobile app lacks job costing and reporting features compared to the Jobber web app.
It is designed to help the industry apply for and win bids using data-driven strategies.
The CRM is also designed for the government and architecture, engineering, and construction (AEC) companies.
It streamlines custom proposal generation, centralizes the sales pipeline, and handles customer communication in a single platform.
The companys product suite also includes a dedicated CRM for government contracting work.
Dedicated features to target government contracts.
Effective and seamless integration with Unanets other construction management products.
Suitable for large construction companies requiring ERP integrations and solutions.
Unanet Cons
Setting up automation requires expertise.
Software has a learning curve.
Unanet Pricing
Contact Unanets sales team for a demo and custom pricing plan.
It also centralizes end-to-end service delivery and customer interaction using both booking and customer portals.
Adequate customizable features and the option to add custom fields.
Easy to set up recurring jobs.
Exhaustive knowledge baseresources to learn the software.
FieldPulse Cons
Limited automation features for implementing approval workflows.
Complicated and non-intuitive reporting workflows.
FieldPulse Pricing
Contact FieldPulses sales team for a demo and to request pricing.
Construction CRM is a niche-down version oftraditional CRM softwarewith dedicated features to streamline customer management in the construction industry.
Thus, the role of construction CRM is beyond mere customer sales or support.
