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The global Healthcare CRM Market is expected to reach$23.4 billionby 2026. you’re free to trust Geekflare
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Pipedrive
Best for Visualizing Patient Journeys
Why Pipedrive?
Pipedrives healthcare CRM provides tools to consolidate and access patient information when and how you need it.
It surprised me how Denmarks largest andoldest hospital improvedpatient service by adopting Pipedrive.
This visibility allows my team to address potential gaps proactively, such as missed follow-ups or overdue lab results.
Receive and manage messages from Gmail, WhatsApp, etc.
Ability to segment patients based on custom rules such as gender, demographics, disease pop in, etc.
Salesforce Health Cloud
Most Scalable CRM for Large Healthcare Organizations
Why Salesforce Health Cloud?
Salesforce Health Cloud is the most secure and scalable CRM for large-scale healthcare organizations.
Salesforce CRM Pricing
Salesforce CRM provides a 30-day free trial.
It offers pricing plans for SMBs and enterprises, which are listed below.
Zoho CRM
Affordable CRM with a Wide Range of Features
Why Zoho CRM?
Microsoft Dynamics 365
Best for Integrating with Existing Microsoft Systems
Why Microsoft Dynamics 365?
Microsoft Dynamics 365 offers a suite of CRM tools to deliver exceptional patient experiences.
Dynamic 365 integrates well with MS Teams and other Microsoft 365 apps.
Id recommend this CRM if youre already part of Microsofts app ecosystem.
Microsoft Dynamics 365 Pricing
Microsoft Dynamic 365 Sales is available for a 30-day free trial.
Veeva CRM
Specifically Designed for Pharmaceutical and Life Science Companies
Why Veeva CRM?
Veeva is a cloud-based customer relationship management software for biopharma, consumer, and animal health companies.
Its trusted by top pharma brands such as Abbott, Pfizer, Immedica, RevMed, and more.
This is a great CRM if your workforce is into field visits.
It comes with a built-in geo map, making it easy to plan schedules.
Or, if you deal in telehealth services, Vault provides call reports and interaction details from every call.
Vault CRM enables key capabilities such as customer profiling, content sharing and management, territory and account planning.
WebMD Ignite
Best for Patient Engagement and Education
Why WebMD Ignite?
Besides, WebMD Ignite has the largest repository of healthcare databases, with 1.4B records and 415 EMR integrations.
it’s possible for you to access 25,000+ clinically-reviewed educational articles, images, interactive tools, and videos.
LeadSquared
Capture and Convert More Leads with HIPAA Compliance
Why LeadSquared?
It is excellent at automating back office processes acquisition, intake, and engagement from one hub.
All communications with patients are via HIPAA-compliant text messages, email, WhatsApp, chatbots, or phone calls.
Integrated IVR for one-click calling is a big plus.
LeadSquared Pricing
LeadSquared does not offer a free version.
However, you’re free to book a free demo.
Creatio
Best Low-Code Platform for Customizing Your CRM
Why Creatio?
I like how Creatio automatically verifies incoming data, creates new contacts, and guides you throughout patient management.
In addition, Creatio combines all key AI patternsAgenctic, Generative, and Predictiveinto a cohesive CRM.
BestNotes
Streamline Behavioral Health and Human Services
Why BestNotes?
I loved its extensive document library.
It has ready-to-use clinical documentation for pre-screen tests, intake assessments, psychiatric evaluations, and more.
All documents comply with CARF and local standards and are automatically updated for you.
An online patient portal lets patients and nurses independently register applications and complaints and obtain necessary documents.
Every system or query on the portal is automatically populated in BestNotes, eliminating double work.
you might also white-label these documents for your branding.
BestNotes Pricing
BestNotes has straightforward pricing starting at $57/user/month.
Also, it charges $100 for a setup fee.
FreeAgent CRM
Simple CRM for Small Practices
Why FreeAgent CRM?
It is the most minimalistic, simple, yet complete health CRM software.
FreeAgent has robust built-in reporting.
It automatically measures what matters, understands performance, and gains insights at a glance.
FreeAgent CRM Pricing
FreeAgent CRM, as the name suggests, offers a generous free version.
Keap
Best for Health Coaches and Wellness Professionals
Why Keap?
you’ve got the option to capture leads using custom lead forms and landing pages.
Then, let Keap organize and segment contacts automatically based on your set criteria.
Keona Health
Improve Patient Communication and Automate Scheduling
Why Keona Health?
Keona Health CRM, Caredesk, is designed to eliminate complexities in digital healthcare or telehealth services.
It uses the power of AI to achieve 100% scheduling accuracy and streamline operations without compromising user experience.
you could create self-serve patient portals or customize AI agents to perform any defined task.
A beautiful AI-powered interface guides you through every step very swiftly.
Does not offer a mobile app
No pricing transparency for cost-conscious users
13.
Innovaccer
Data-Driven Insights for Population Health Management
Why Innovaccer?
Without compromising quality, it facilitates the cleaning and organization of raw data, making it accessible for analysis.
you could ask questions, gather insights, or predict outcomes via simple text prompts.
Modern healthcare CRMs have AI and ML capabilities.
Sales and marketing teams heavily rely on automation and data-driven insights for targeted and consistent messaging.
What is the Difference Between CRM and EHR Software?
CRM focuses on managing relationships and interactions between healthcare providers and patients.
It enhances patient engagement through personalized communication and marketing strategies.
EHR softwareis a repository of clinical documents and medical records to improve patient care quality.
I created a quick comparison table to show the difference between CRM and EHR software
Whats next?
Once you shortlist your healthcare CRM, lets explore our guide on other CRM solutions.
