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In fact, in 2022, its market was valued at $841.9 million.
Its now on track to reach $2,010.36 million by 2032.
In this post, Ive researched and reviewed 18 popular solutions and shortlisted 13 of the best RMM solutions.
These tools are compared based on features, patch management, integrations, machine compatibility, and pricing models.
Below, Ive reviewed each RMM software in details.
It also discovers virtual machines and client devices such as laptops and other mobile computers.
No other RMM tool in this list offers these many features.
Its endpoint management toolset makes it easy to remediate IT issues without interrupting end users work.
In addition to ease of operation, NinjaRMM strives to provide the shortest implementation time and lowest administration overhead.
To ease implementation and start-up, NinjaRMM has a level of customer support ranked with the highest ratings.
This is complemented by free training and onboarding.
I especially liked its auto-remediation feature, which detects and fixes end-point issues with condition-based script deployments.
NinjaOne RMM Pricing
NinjaOne RMM provides custom pricing and offers a free trial.
It lets companies monitor and manage unlimited devices at a fixed cost from anywhere.
Atera users get full visibility into devices and group behavior with automated alerts and thresholds for different gadget types.
The platform enables manual task automation by setting up IT automation profiles.
Ateras server monitoring software offers proactive insights into server health.
It provides essential server performance metrics, and users can customize the parameters to be tracked.
It supports integration with tools like AnyDesk, Splashtop, TeamViewer, and ScreenConnect.
Its connection Discovery feature lets you run security scans of your connection in real-time.
Atera Pricing
Ateras pricing starts at $129/technician/month.
A 30-day free trial is available.
No more switching between five different tools to manage your IT operations.
In addition, SuperOps RMM seamlessly integrates with PSA, IT documentation, and project management software.
It is your one-stop shop for modern MSP needs.
SuperOps Pricing
It supports Windows, Mac, and Linux asset management.
Its pricing starts at $99/month/license for annual billing.
One license allows you to manage 150 endpoints.
Theres also a free trial to explore the tools features.
Every MSP needs the support of a sophisticated platform that helps them run a more efficient and profitable business.
Syncro allows MSPs to manage their clients systems and devices with ease and control.
Its robust RMM capabilities empower MSPs to amplify and extend their expertise and better serve their customers.
Syncro was built by MSPs to address key issues they face.
Its user-friendly interface enables higher productivity and allows MSPs to focus on what matters mostbuilding a profitable business.
In addition, Syncro values protecting user information and is GDPR-compliant, CCPA-compliant, and HIPAA-verified.
Syncro Pricing
Its pricing starts at $129/user/month if billed annually.
Its plans support unlimited endpoints.
A free trial and demo are available.
It is compatible with all operating systems, including Windows, MacOS, iOS, Android, and Linux.
Supremo Professional is an all-in-one, multi-platform solution for remotely helping businesses of all sizes and individuals.
It includes multiple applications besides remote administration, such as Online Collaboration, Home Office, and Endpoint administration.
Supremo can assist you in deploying, installing, and configuring the software if you have a multi-site infrastructure.
you could install Supremo on all devices on your online grid automatically.
Supremo Professional Pricing
Supremo Professional is an economical remote management software for professional use.
Its business plan pricing starts at 31.42/month.
The software can be tried for 21 days free of cost.
AirDroid Remote Support comes in to streamline gadget managementall at your fingertips.
I can monitor all IT assets from one dashboard and assign roles with different access levels.
Its unattended unit support feature is a standout, helping you manage inactive devices without compromising security.
AirDroid Pricing
AirDroid Remote Support offers flexible subscription plans to meet your needs.
Its pricing starts at $199/license/year.
N-sight Pricing
N-sights pricing starts at $99 for 100 nodes.
A free trial is available to explore its features.
ITarian operates autonomously and proactively, continuously monitoring the health of networks and end-user devices.
When it detects a problem that requires attention, it automatically generates a service ticket assigned to an MSP.
Using the built-in wizards allows the creation of standard, reusable processes that solve complex problems.
This is intended to increase technician efficiency, improve service quality, and strengthen customer relationships.
This console even allows real-time chat with customers and applies fixes remotely without switching windows.
ITarian Pricing
ITarian is available for free.
it’s possible for you to easily automate repetitive and manual tasks without any coding knowledge.
I explored its features and noted that its remote support capabilities stand out.
LogMeIn Resolve Pricing
LogMeIn Resolves pricing starts at $23/month for up to 25 devices.
A 14-day free trial is available.
As a cloud-based solution, it improves efficiency and lowers costs.
It has a built-in patch management feature to automate patch policies and protect your client machines from security threats.
Datto Features
Datto RMM lets you automate frequent tasks with hundreds of free scripts available on ComStore.
you could also initiate various remote support options with a single click.
I picked Datto RMM because it provides proactive ransomware detection using behavioral analysis.
Instead of waiting for users to report an issue, it automatically detects infections and alerts technicians.
Its automated response system is another strong feature.
It attempts to kill the ransomware process and isolate infected devices to stop the spread.
At the same time, it keeps communication open, allowing IT teams to act quickly.
It supports Windows, Linux, Mac, VMWare, and SNMP Devices.
Datto RMM Pricing
Datto RMM offers custom pricing.
you could request a free demo and trial to explore its features before committing.
The intelligent alerting system claims to reduce false positives and unnecessary alerts/tickets by 80%.
This reduces alert fatigue.
you’ve got the option to organize and track devices across multiple clients based on specific criteria.
This makes it easy to apply updates, security patches, and policies to selected devices without affecting others.
ConnectWise RMM Features
ConnectWise RMM shows you real-time performance and devices with custom dashboards.
ConnectWise RMM Pricing
ConnectWise doesnt provide any pricing details on its website.
it’s crucial that you communicate with the company to get a pricing quote.
A free trial is available.
you might deploy it in both on-prem and SaaS models.
you could capture screenshots, add notes, and save sessions in the cloud for easy collaboration.
SolarWinds Damewares pricing starts at $370.
It provides a fully functional 14-day trial.
How Is RMM Deployed?
MSPs use these agents to acquire remote monitoring capabilities by sending information from client devices to the MSP.
The information sent is about machine health and status, which gives the MSP insight into the clients networks.
Agents can automatically create service tickets when they detect an issue that requires attention.
These tickets are classified according to the punch in of incident and its severity.
This classification helps the MSP allocate its technical resources optimally for issue resolution.
Conclusion
Having an effective RMM tool is a necessity for MSPs to stay competitive.
The ability to remotely diagnose and troubleshoot problems and perform routine maintenance is a given in an MSPs service.
It is also essential to reduce service time and effort and meet service-level agreements (SLAs).
