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Botsonic
Botsonic lets you build and deploy GPT-powered AI chatbots for your website and apps.
It was founded in 2023, with its base set up in San Francisco, the US.
We assessed ease of use, customization, analytics, and website integration.
Combining hands-on testing with user feedback, we provide an unbiased review of its impact on AI-powered customer engagement.
What is Botsonic?
Besides, you have its API and Zapier integrations to build custom connections.
Botsonic can help you serve the global customer by solving up to 70% of their queries.
For the rest, it allows transferring users to live agents on the fly.
Take a look at the subsequent image, where I have trained Botsonic with a few Geekflare articles.
Sensing this, Botsonic features an optional agent handsoff.
Likewise, Botsonic also features an email ticket handsoff, where support is redirected to human agents when requested.
Multilingual Support
Botsonic can help you serve a global user base in50+ languages.
I have tried the following queries in German and Spanish, and the response was precise.
you might contact Botsonics customer service if you are interested in knowing the full list of supported languages.
It helps businesses build on their existing data to automate ticket creation and handle complex customer queries.
Ease to Build Chatbot
you might deploy a Botsonic bot with just click-copy-paste workflows.
It took no more than 10 mins, and it was live already.
Analytics and Reporting
Botsonic analytics is a way to ensure the bot is going the right way.
Does Botsonic Chatbot Respond Like Humans?
Interestingly, Botsonic has a Conversational Mode, which tweaks the bot to reply with chat-friendly responses.
In addition, there is a setting for Response Length.
it’s possible for you to see the difference in the following screenshots.
Personally, I dont think the changes were significant.
Instead, you have two paragraphs explaining what the standard mode did as bullets.
Still, you’re able to try this setting and select what suits your preference.
How Does Botsonic Handle Data Security?
It keeps data in transit and at rest encrypted with TLS 1.3 and AES-256 bit encryption, respectively.
Besides, you’ve got the option to opt for custom data retention periods.
And Botsonic ensures chat data is never used for model training.
Finally, you should know that Botsonic isGDPR, SOC 2 pop in II, and HIPAA compliant.
What is a Botsonic AI Agent?
Botsonic AI Agents are not your average chatbots.
They are exponentially more powerful in doing more than merely responding with text and images.
These agents keep their database up to date by constantly synchronizing with the linked repositories.
you might customize these agents with behaviors to define triggers prompting specific actions.
Since this is an advanced use case, I would recommend taking a demo before implementation.
Does Botsonic use ChatGPT?
I suggest experimenting with each to see what works for you.
How Much Does Botsonic Cost?
Botsonic offers 4 pricing plans starting at $16/month (billed annually).
It provides a7-day free trial, after which you must choose from the paid plans.
What Else is Available to Build a Chatbot for the Website?
There are multiple vendors that let you build AI chatbots.
GPT
GPT, Claude, Gemini, DeepSeek, etc.
$16
$32
$23.99
40
$89
Who Should Use Botsonic?
Botsonic Verdict
Botsonic is a good starter for businesses trying to automate customer interactions.
Its simple workflows enable even the non-tech-savvy professionals to have a genAI bot on their websites and apps.
Plus, there is a free trial that helps you evaluate Botsonics use case fit.
On the other hand, Botsonic responses were rather slow, even with the recommended AI model.
Still, I would recommend that everyone thinking of AI bot automation take Botsonics trial and see for themselves.
Its great for omnichannel customer engagement and employee assistance.
Botsonicreceives theGeekflare Value Awardfor its ease of deployment, advanced workflows, and integrations at a competitive price point.
