We earn commission when you buy through affiliate links.
This does not influence our reviews or recommendations.Learn more.
After eleven years, lockers are now in over 2,800 locations in more than 50 US cities.
What are these lockers, and how can your business grow with them?
Why Did Amazon Need its Hub Lockers and Counters?
Despite Amazons ease of use, the company does have a few flaws you might find annoying.
You may only be able to receive deliveries on certain days if you are a working professional.
Also, leaving packages on the porch can be risky due to the possibility of porch piracy.
As of 2021, 23 million Americans have reported stolen shipments from their homes.
To address problems like these, Amazon created the Lockers program.
Additionally, we will also talk in detail about how to host an Amazon hub locker.
What is an Amazon Hub?
Amazon Hub is an international web connection of pickup locations.
What is an Amazon Hub Locker?
The Amazon Locker kiosks are a new addition to the Amazon team.
Multiple secured boxes are present at an Amazon Locker kiosk.
Where Can You Find an Amazon Hub Locker?
How Does Using Amazon Lockers Benefit the Consumer?
There are several benefits to having things delivered to a locker rather than a persons home.
One advantage is that it helps prevent porch thieves.
Packages can be stolen if left on a front porch or in an apartment lobby.
Convenience is another factor that influences certain Amazon customers locker usage.
Shipping options for Amazon customers include two-day, one-day, and even same-day delivery.
In such cases, the package becomes open to opportunistic burglars who may also reside in your building.
For instance, a box may arrive while you are still at work on a Friday at 1 p.m. Amazon Lockers fix the two issues mentioned above.
They are quite secure, to begin with; access requires a unique code.
The lockers are self-service and convenient for businesses interested in hosting an Amazon locker.
you’re able to pick up your delivery whenever suits you because they are open around the clock.
Amazon Hub Counter vs. Locker
you better know some important differences between Amazon Hub Counter and Locker.
Lets talk about them in detail.
Service
An employee in a store keeps an eye on Amazons Hub Counter.
When you pick up the item, shop staff scan your barcode before releasing it.
There is no need for you to present any identification.
To put it another way, no identification is required.
The Amazon Hub Locker is an analogous idea.
However, they are self-service and dont require staff to assist customers.
Amazon lockers are frequently seen in busy locations, including supermarkets, educational institutions, and transit hubs.
At a Hub Locker, not all returns are, though.
On the other hand, Amazon Hub Counters do not offer self-service; they offer assisted return services.
Whereas the large shop where each Hub Counter is located maintains the same hours of operation.
How Does Hosting an Amazon Counter or Locker Benefit Your Business?
Every day, new companies of all sizes join Amazons internet of hub sites.
Retail sales in Chicago-area Kohls stores with Amazon lockers recently increased to9%.
Improve Brand Awareness
Additionally, the increased foot traffic aids in raising brand awareness.
This helps your companys name gradually enter its consciousness.
Customer Satisfaction and Loyalty
Amazon Hub Locker makes nearby visits to your establishment more convenient.
This makes your goods and services more practical than those of rivals.
As a result, your clients will be more content and likely to buy from you again.
Reliable Customer Support
Amazon goes above and beyond to satisfy customers.
You will only need to spend time or money on client support if you integrate yourself into their business.
In addition, customers can contact Amazon with any questions or grievances to rectify their problems.
How to Host an Amazon Hub Locker/Counter?
After providing your contact information, you will receive a response in around two weeks.
However, only a few applicants will be accepted.
How Does Amazon Hub Locker/Counter Work?
The Hub data pipe is free to join.
The manufacturing, delivery, setup, and maintenance of Amazons lockers are all taken care of.
A phone number is printed on each locker and available to clients around-the-clock if they experience problems using it.
If customers approach you with queries or complaints, direct them to the customer service hotline.
What Sizes Do Amazon Lockers Come in?
The lockers come in various sizes.
Thus the space where your business is located must be big enough to accommodate the locker.
A regular 110-volt, 15-amp circuit is also required at the locker location to power the self-service kiosk.
Using cellular modems by the lockers eliminates the need for wired data.
However, hardwired electrical cables are necessary for outdoor installations.
Is Amazon Locker Safe?
Because only you have the lockers exclusive pickup code, you are the only one who can access it.
Additionally, lockers contain safety features like touch screens, CCTV, and strong steel doors.
Your package may be stolen from an Amazon parcel locker.
But the likelihood of that happening is extremely low.
Furthermore, Amazons A-Z Guarantee shields you from defective or unreasonable delayed goods.
it’s possible for you to lodge a report using your Amazon account in case of a missing package.
How Long Can Items Stay in an Amazon Locker?
You have three calendar days to retrieve your stuff from the locker, according to Amazon.
Amazon will mail your things back and refund your money if you dont pick them up within three days.
FAQs
The global Amazon Hub online grid is free to join.
Instead, you’re able to pick up your favorite things whenever you want.
Additionally, shop owners can get more footfall and increase their business by utilizing the massive Amazon customer base.
