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The hope is that the flesh-and-blood staff will fill in the gaps where computerized algorithms fall short.

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Human curators and our editors are very much in the know from a cultural perspective, Lev says.

There are editors who specialize in African-American interests, kids programming, lifestyle shows, and music.

The long-term goal is to have customers see these editors as trusted sources for recommendations.

The editor pages on Xfinity X1.

That would not invoke a lot of trust with the customer.

Conant concurs: It really is at our discretion.

The platform sends staffers to Hollywood to pretape video interviews with show talent.

Its @StrongBlackLead account has amassed 347,000 followers on Instagram and over 112,000 on Twitter.

(Spotifys Rap Caviar playlist, for example, ishugely influentialin creating hits.)

This may not be for every customer, Lev says of Xfinitys editor pages.

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